Shipping methods and costs

Shipping costs contain both postage and packaging costs. The shipping costs displayed in the shopping cart are an estimate based on the primary shipping method. To see the exact shipping costs, select the desired shipping and payment method for your order. The available shipping methods depend on the shopping cart's contents and total weight. You are welcome to select at checkout the shipping method that suits your needs best. The exact shipping costs are displayed for all available shipping methods.

Delivery countries

We ship to most countries across Europe. During checkout, you can see whether delivery is available to your selected country.

Shipping costs, Finland

Posti parcel: 6,58 €
Matkahuolto Lähellä parcel: 6,98 €
Posti or Matkahuolto home delivery: 11,03 €

Orders over 60 € are always delivered free of charge within Finland to a Posti or Matkahuolto parcel pickup point. Free shipping is calculated based on the final order value after any discounts have been applied.

Shipping methods Finland

Pick-up from Matkahuolto Parcel Point

Your order will be delivered to Matkahuolto’s parcel locker or service point normally within 2–5 business days.

Please note: During campaigns, delivery times may be longer than usual.

Select your preferred pickup point at checkout after choosing the delivery method. The nearest pickup points will be displayed based on the delivery address you provide.

You can track your parcel with the consignment number provided to you via e-mail after shipping your order. You can track your parcel on Matkahuolto’s website www.matkahuolto.fi. When your order is ready to be picked up at the Parcel Point Matkahuolto will send you confirmation via SMS or e-mail.

You can pick up your parcel from the chosen Parcel Point by showing your ID. If another person will pick up the parcel for you, they will also need signed mandate besides the ID. The parcels delivered to Matkahuolto’s parcel locker will be available for pick-up with a PIN-code that is provided in the confirmation notification.

Please notice that you can choose either Matkahuolto’s parcel locker or service point as a pick-up location.

Pick-up from Posti Parcel Point

Your order will be delivered to Posti’s parcel locker or service point normally within 2–5 business days.

Please note: During campaigns, delivery times may be longer than usual.

Select your preferred pickup point at checkout after choosing the delivery method. The nearest pickup points will be displayed based on the delivery address you provide.

You can track your parcel with the consignment number provided to you via e-mail after shipping your order. You can track your parcel on Posti’s website www.posti.fi. You will get confirmation of arrival and PIN-code via SMS. Parcel will be available for pick-up with the PIN-code.

Your parcel will be stored for 7 days in Posti’s parcel locker or service after which it will be returned to the sender.

Please notice that you can choose either Posti’s parcel locker or service point as a pick-up location. If your chosen parcel locker is not available your parcel will be delivered to the nearest available Posti’s Parcel Point.

Matkahuolto Home Delivery Parcel

Matkahuolto Home Delivery Parcel will be delivered to your door normally within 2–5 business days and in some cities also at evenings and during Saturdays.

Huom! Please note: During campaigns, delivery times may be longer than usual.

You can track your parcel with the consignment number provided to you via e-mail after shipping your order. You will get a SMS notification to confirm the appropriate delivery time.

With your permission the parcel can also be left to your home door without a signature.

Pick-up from Muurla Store

When choosing pick-up from Muurla Store your order will normally be available for pick-up on next business day after 3pm. This information is valid until further notice.

Muurla Store is located in the following address: Muurlantie 9, 25130 Muurla. View store opening hours: https://www.muurla.com/en/pages/muurla-flagship-store

Your order will be stored for 14 days after receiving the confirmation of your order.

Shipping costs, EU-countries, Norway and other non-EU countries

Shipping costs will vary depending on the weight, volume and destination of the parcel. Shipping costs to EU countries and Norway start from 7,99 €. You will always see the final shipping costs at the check-out when you have added your delivery information and chosen your delivery method.

All the orders over 120 € will always be shipped to EU-countries and Norway free of charge.

Shipping methods, EU-countries, Norway and other non-EU countries

GLS Euro Business Parcel

Your order will be shipped to the delivery address via GLS Euro Business Parcel service. The delivery time depends on the shipping destination.

Baltic countries and Sweden: 4–8 business days
Rest of the EU: 5–15 business days
Norway and other non-EU countries: 7–21 business days

Please note: During campaigns, delivery times may be longer than usual.

Deliveries are made between Monday to Friday during regular business hours. After the first delivery attempt, the parcel will be transported to a local pick-up point.

You can track your parcel with the consignment number provided to you via e-mail after shipping your order. You can track your parcel on GLS website and GLS-app.

Posti Parcel Connect

Your order will be shipped to the delivery address via Posti Parcel Connect service. The delivery time depends on the shipping destination:

Baltic countries and Sweden: 4–8 business days
Rest of the EU: 5–15 business days
Norway and other non-EU countries: 7–21 business days

Please note: During campaigns, delivery times may be longer than usual.

You can find the list of Posti’s partners in the following address: https://paketshopfinder.dhlpaket.at

Delivery time

Most orders are delivered within 2–5 business days in Finland and 4–12 business days across the EU, depending on the shipping method.

Please note: During campaigns, delivery times may be longer than usual.

The exceptions to these times may occur if the shopping cart contains out-of-stock products. You will be also informed about potential delays immediately after placing the order.

We do not take responsibility for delays that occurred on grounds of force majeure, or indirect losses caused by the delay. The online store will inform on its website about exceptions to the regular delivery times.